We have customer care available to take your questions by
below hours from Monday to Friday:
New York Time 7 PM - 9 AM
San Francisco Time 4 PM - 6 AM
Oslo Time 1 AM - 3 PM
Our formal working hour is Hong Kong time Monday to Friday: 8:30AM - 12:00AM and 1:30PM - 6:00PM (UTC+8), However, during the period described above, our staff will receive your messages and assist you in answering your questions.